Fargo-electronic C16 Manuale Utente

Persona C16 Card Printer Service Manual (Rev. 5.0) Part Number: L000311

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 1Table of Contents Section 1: Specifications ______

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 91Using the Rotate Image 180 Degrees option Use this

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 92Using the Buffer Single Card option Use this option

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 93Using the Disable Printing option Use this option t

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 94Using the Pause for Low Ribbon option Use this opti

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 95Using the Image Color tab Select the Algebraic colo

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 96Using the Resin Heat (K) option Use this option to

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 97Using the Color matching option and Default button

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 98Using the Calibrate tab Use the Calibrate tab to (a

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 99Using the Image Position Controls Use the Image Pos

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 100Using Image Position controls (continued) Review t

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 2Encoding Errors ____________________________________

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 101Using the Sensors Button Use the Sensors button to

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 102Using the Settings Button Use the Settings button

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 103Using the Magnetic Encoding tab Use this option on

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 104Using the Magnetic Track Selection radio buttons U

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 105Using the Magnetic Track Selection radio buttons (

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 106Using the Magnetic Track Options radio buttons Use

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 107Using the Bit Density radio buttons Use this optio

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 108Reviewing the Enable MLE Support checkbox Multi-La

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 109Using the ASCII Offset radio buttons Use this opti

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 110Using the LRC Generation radio buttons Use this op

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 3Using the Pause for Low Ribbon option ______________

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 111Using the Verification radio buttons and Retries s

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 112Using the Shift Data Left checkbox Use this option

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 113Reviewing the ISO Track Locations Review the magne

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 114Sending the Track Information Magnetic track data

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 115Reviewing Tracks 1, 2 and 3 (in table format) Revi

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 116Reviewing the ASCII Code and Character Table ASCII

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 117Using the Overlay/Print Area tab Use this option t

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 118Using the Overlay/Print Area dropdown menu Step Pr

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 119Using the Overlay/Print Area Use these Overlay/Pri

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 120Using the Defined Area Option Step Procedure 1Sele

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 4Safety Messages (review carefully) _________________

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 121Using the Defined Area Option (continued) Step Pro

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 122Using the Defined Area Option (continued) Step Pro

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 123Using the Defined Area Option (continued) Step Pro

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 124Using the Defined Area Option (continued) Step Pro

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 125Using Security Options (Visual Security Solutions)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 126Selecting Orientation - Landscape under Card tab S

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 127Selecting the Visual Security Solutions dropdown m

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 128Selecting Orientation - Portfolio under Card tab S

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 129Selecting the Visual Security Solutions dropdown m

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 130Selecting the VeriMark radio button Step Procedure

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 5Replacing the Hopper Card Feed Roller (D830024) ____

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 131Selecting the HoloMark radio button Step Procedure

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 132Reviewing the Custom VeriMark Card (Custom Graphic

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 133Reviewing the Custom HoloMark Card (Custom Graphic

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 134Using the K Panel Resin tab Select the K Panel Re

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 135Selecting from the Print All Black With K Panel op

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 136Selecting the Full Card option Step Procedure 1Sel

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 137Selecting the Defined Area(s) option Step Procedur

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 138Selecting the Undefined Area(s) option Step Proced

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 139Selecting the Defined Area(s) function To define a

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 140Selecting the Defined Area(s) function (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 6Section 1: Specifications The purpose of this secti

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 141Selecting the Defined Area(s) function (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 142Selecting the Defined Area(s) function (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 143Selecting the Defined Area(s) function (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 144Selecting the Defined Area(s) function (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 145Selecting the Defined Area(s) function (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 146Selecting the Defined Area(s) function (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 147Selecting the Print YMC under K and Print K Only o

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 148Section 4: Cleaning The Card Printer is built to

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 149Using the Required Supplies For the maintenance pr

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 150Cleaning Procedures Cleaning the Printhead Perform

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 7Agency Listings Term Description Emissions Standards

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 151Cleaning the Card Feed and Cleaning Rollers The Ca

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 152Cleaning the Card Feed and Cleaning Rollers (conti

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 153Cleaning the Platen Roller Clean the Printer'

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 154Cleaning the Printer's Exterior The Printer h

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 155Section 5: Parts Replacement This Section describ

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 156Reviewing the Printer Components Reviewing the Fro

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 157Reviewing the Back End Components Release lever

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 158Reviewing the Rear Side plate Components Encoder

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 159Reviewing the Print Board Components DIP Switches

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 160Reviewing the Print Area Components 3rdcard

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 8Technical Specifications Type Description Print Meth

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 161Reviewing the Main Print Board Connections Main Pr

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 162Cover Removal Replacing the Rear Cover (D810054) R

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 163Replacing the Front Cover (D810001) Refer to Drawi

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 164Board, Interface and Printhead Replacements Replac

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 165Replacing the Power Circuit Board (A000284) Refer

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 166Replacing the Printhead Assembly (081524) Refer t

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 167Replacing the Printhead Harness Assembly (830162-0

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 168Replacing the Printhead Harness Assembly (830162-0

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 169Replacing the Front Panel Board Assembly (A000265)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 170Motor and Mag Head Replacements Replacing the Head

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 9Technical Specifications (continued) Type Descripti

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 171Replacing the Card Feed Motor Assembly (830145) Re

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 172Replacing the Ribbon Drive Motor Assembly (830147)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 173Replacing the Stepper Motor assembly (810113) Refe

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 174Securing the current Stepper Motor Bracket and Fas

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 175Replacing the Magnetic Head Assembly (High-Coerciv

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 176Replacing the Magnetic Head Assembly (High-Coerciv

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 177Sensor Replacement Replacing the Card Sensor Assem

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 178Replacing the Upper Ribbon Sensor Assembly (830151

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 179Replacing the Upper Ribbon Sensor Assembly (830151

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 180Replacing the Encoder Wheel Sensor Assembly (83014

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 10Visual Security Solutions (Specifications) VeriMark

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 181Replacing the Lid Sensor Assembly (810174) Refer t

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 182Replacing the Ribbon ID Sensor Board Assembly (820

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 183Replacing the Ribbon ID Sensor Board Assembly (820

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 184Replacing the Lower Ribbon Sensor Assembly — C16 (

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 185Roller Replacement Replacing the Platen Roller (D8

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 186Replacing the Platen Roller (D830023) (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 187Replacing the Card Feed Roller (D830058) - Center

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 188Replacing the Card Feed Roller (D830058) – Center

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 189Replacing the Card Feed Roller (D830058) – Left Re

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 190Replacing the Card Feed Roller (D830058) – Left (c

RESTRICTED USE ONLY FARGO Electronic, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) iiPersona C16 Card Printer Service Manual (Rev. 5.0

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 11Visual Security Card Stock - Tolerances • Tolerance

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 191Replacing the Hopper Card Feed Roller (D830024) Re

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 192Replacing the Card Feed Roller (D830024) (continue

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 193C11/C16 Idler Spring Removal and Replacement Kit I

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 194Technician Review - Idler Spring Replacement Kit f

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 195Technician Review – Removal and Replacement Proced

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 196Removing and replacing the Idler Springs on the C1

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 197Technician Review – Removal and Replacement Proced

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 198Removing and replacing the Idler Springs on the C1

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 199Removing and replacing the Idler Springs on the C1

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 200Technician Review – Photos related to Procedures N

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 12Functional Specifications This Card Printer utilize

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 201Technician Review - Replacement parts for the C11

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 202Technician Review - Replacement parts for the C11

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 203Technician Review - Replacement parts for the C11

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 204Section 6: Packing the Card Printer The purpose o

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 205Section 7: Board Level Diagnostics The purpose of

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 206Board Errors Resolving the EE Memory Error Sympto

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 207Reviewing the Sensor Location and Voltages Use thi

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 208Section 8: Firmware Upgrades The purpose of this

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 209Section 9: Fargo Technical Support The purpose of

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 210Reading the Serial Numbers on a Fargo printer The

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 13Printer Components: Top Cover to Parallel Interfac

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 211Section 10: Reviewing the C16 Spare Parts List Pe

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 212Persona C16 ID Card Printer Recommended Spare Part

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 213Persona C16 ID Card Printer Recommended Spare Part

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 214Persona C16 ID Card Printer Recommended Spare Part

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 215Persona C16 ID Card Printer Recommended Spare Part

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 216Persona C16 ID Card Printer Recommended Spare Part

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 217Persona C16 ID Card Printer Recommended Spare Part

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 218Persona C16 ID Card Printer Recommended Spare Part

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 219Glossary of Terms Term Definition 24-bit color A

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 220Glossary of Terms (continued) Term Definition Barc

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 14Printer Components: Centronics-Type Parallel Inter

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 221Glossary of Terms (continued) Term Definition Cach

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 222Glossary of Terms (continued) Term Definition CR-7

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 223Glossary of Terms (continued) Term Definition Dire

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 224Glossary of Terms (continued) Term Definition Dwel

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 225Glossary of Terms (continued) Term Definition Enco

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 226Glossary of Terms (continued) Term Definition Flas

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 227Glossary of Terms (continued) Term Definition Hard

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 228Glossary of Terms (continued) Term Definition IEEE

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 229Glossary of Terms (continued) Term Definition Land

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 230Glossary of Terms (continued) Term Definition MB (

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 15Printer Components: Resin-Only Print Ribbons Resin

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 231Glossary of Terms (continued) Term Definition Over

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 232Glossary of Terms (continued) Term Definition Pixe

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 233Glossary of Terms (continued) Term Definition PVC

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 234Glossary of Terms (continued) Term Definition RFI

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 235Glossary of Terms (continued) Term Definition Self

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 236Glossary of Terms (continued) Term Definition Spoo

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 237Glossary of Terms (continued) Term Definition Ther

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 238Glossary of Terms (continued) Term Definition USB

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 239Index AA/B Switch Box, 26 About button, 87 AC - Al

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 240Centronics, 221 Centronics Parallel Pin Assignment

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 16Printer Components: Dye-Sublimation Print Ribbons

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 241DPI (Dot Per Inch), 223 DRAM (Dynamic Random Acces

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 242Hard Drive, 227 hard drive space adequate or inade

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 243MMag Encoding, 22, 229 Mag Track, 229 Mag Verify,

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 244Portrait, Landscape or Rotate 180 Degrees, 99 posi

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 245Ribbon cable, 234 Ribbon Drive Assembly, 172 Ribbo

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 246Test Core Pins (Print), 65 Test Print option, 86 T

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 247Appendix A: Engineering Drawings These drawings a

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 17Printer Components: Dye-Sublimation Print Ribbons

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 18Printer Components: Blank Cards Type Description C

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 19Reviewing the upgraded 81754 PVC Cards The upgraded

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 20Reviewing the upgraded 81754 PVC Cards (continued)

RESTRICTED USE ONLY FARGO Electronic, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) iiiHow to use the manual The Persona C16 Card Print

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 21Section 2: General Troubleshooting This section pr

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 22Reviewing the TOP Line LCD Error/Status Messages Me

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 23Reviewing the TOP Line LCD Error/Status Messages (c

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 24BOTH Line LCD Error/Status Messages Message Cause

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 25Communications Errors Resolving the Communication E

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 26Resolving the Communication Errors (continued) Step

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 27Resolving the Communication Errors (continued) Step

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 28Card Feeding Errors Resolving the Card Feeding Erro

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 29Using the Idler Spring Upgrade Kit The purpose of T

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 30Print Process Errors Resolving a Headlift Error Sy

RESTRICTED USE ONLY FARGO Electronic, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) ivSafety Messages (review carefully) Symbol Critica

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 31Resolving the Cover Open Error Message Symptom: Th

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 32Resolving the Blank Output issues Symptom: A card

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 33Resolving the Blank Output issues (continued) Step

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 34Card Jam Errors Resolving a Card Jam Error Symptom

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 35Ribbon Errors Resolving the Skipping Ribbon Panel i

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 36Resolving the Skipping Ribbon Panel issues (continu

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 37Resolving the Skipping Ribbon Panel issues (continu

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 38Resolving the Wrong Ribbon error (being displayed i

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 39Resolving the Wrong Ribbon error (being displayed i

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 40Resolving the Ribbon Error/Out Error Message Sympto

RESTRICTED USE ONLY FARGO Electronic, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) vC16 Printer Overview Reviewing the C16 Block Diagra

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 41Resolving the Ribbon Breaking issues Symptom: The R

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 42Resolving the Ribbon Breaking issues (continued) Se

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 43Resolving the Ribbon Breaking issues (continued) St

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 44Resolving the Ribbon Breaking issues (continued) Se

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 45Resolving the Ribbon Breaking issues (continued) St

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 46Encoding Errors Resolving the Mag Verify Error Mess

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 47Resolving the Mag Verify Error Message (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 48Resolving the Printer’s inability to read Encoded D

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 49Resolving Data intended for Magnetic Stripe (being

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 50Diagnosing Image Problems Resolving the Pixel Fail

RESTRICTED USE ONLY FARGO Electronic, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) viReviewing the C16 Sequence of Operations The follo

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 51Resolving the Card Surface Debris problems Symptom:

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 52Resolving the Incorrect Image Darkness problems Sym

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 53Resolving the Incorrect Image Darkness problems (co

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 54Resolving the Ribbon Wrinkle problems Symptom: Pri

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 55Resolving the Ribbon Wrinkle problems (continued) S

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 56Resolving the Excessive Resin Printing problems Sym

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 57Resolving the Excessive Resin Printing problems (co

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 58Resolving the Incomplete Resin Printing problems Sy

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 59Resolving the Image Placement problems Symptom: P

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 60Resolving the Image Placement problems (continued)

RESTRICTED USE ONLY FARGO Electronic, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) viiReviewing the C16 Sequence of Operations (continu

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 61Resolving the Image Placement problems (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 62Resolving the Poor Image Quality problems Symptom:

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 63Running the Self Test Perform a self-test after (a)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 64Using the DIP Switch (Self-test) Step Procedure 1 A

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 65Setting the DIP Switch Settings The capital letter

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 66Running the 15-Shade Self Test This is the Self-tes

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 67Interfacing Information The Printer is equipped wit

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 68Reviewing the Centronics Parallel Pin Assignments S

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 69Reviewing the Centronics Parallel Pin Assignments (

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 70Reviewing the Centronics Parallel Pin Assignments (

RESTRICTED USE ONLY FARGO Electronic, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) viiiReviewing the C16 Sequence of Operations (contin

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 71Reviewing the Printer Timing Diagram The timing dia

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 72Reviewing the Printer Timing Interval Description M

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 73Section 3: Printer Adjustments Safety Messages (re

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 74Adjusting for CR-79 Adhesive Back Cards The Printer

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 75Adjusting for CR-79 Adhesive Back Cards (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 76Adjusting for CR-79 Adhesive Back Cards (continued)

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 77Adjusting the Magnetic Encoding Head Use this proce

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 78C16 Print Driver Options Using the Settings dialog

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 79Using the Image Darkness option Use this option to

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 80The diagram (below) represents how the printed imag

RESTRICTED USE ONLY FARGO Electronic, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) ixReviewing the C16 Boot up Sequence Step Process 1

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 81Using the Print Length option Use this option to re

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 82Using the Magnetic Offset option Use this option on

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 83Using the Magnetic Offset option (continued) Step P

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 84Using the Card tab Adjusting the Card Size Option S

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 85Adjusting the Orientation Option Step Description 1

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 86Using the Copies Option Step Description 1Specify t

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 87Using the About Button Step Description 1Click on t

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 88Using the Device Options tab Adjusting the Ribbon

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 89Adjusting the Color matching option Use the Color m

RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C16 Card Printer Service Manual (Rev. 5.0) 90Adjusting for the Resin Dither Select the appropria